Privacy Policy

Introduction

Community Thrift LA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thriftla.org and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Mailing address (for donation pickups)
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website address

How We Use Your Information

We use the information we collect to:

• Process and respond to your inquiries and requests
• Coordinate donation pickups and volunteer activities
• Send you updates about our programs and events (with your consent)
• Improve our website and services
• Comply with legal obligations
• Process donations and provide tax receipts

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share information with:

• Service providers who assist us in operating our website and conducting our activities
• Law enforcement or government agencies when required by law
• Other parties with your consent

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites, including donation platforms like Amazon, Buy Me a Coffee, and Venmo. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications

California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about exercising these rights.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through our website's contact form or via Instagram at @communitythriftla.